Heuristic evaluation

EpicMix: redesigning a ski app for Android

Role

UX designer
Time frame
5 days
TL;DR

For this project, my partner and I evaluated a skiiing application called EpixMix for android using Jakob Nielson's design heuristics to identify potential usability issues. Then we did a redesign under the system guidelines and branding of the current application.

The app

EpicMix: a rating of 2 stars on the app store

EpicMix is an Android and iOS application that allows users to check snow conditions from their mobile device. The app's features allow users to check mountain conditions, view web cams, trail maps, and see live photos of trails and is currently available for download at several ski resorts.

But due to the many usability and UI issues, the app only has a rating of 2 on the app store.

Heuristic Evaluation

For this project, my partner and I applied Jakob Nielson's ten heuristics to document user interface issues with the EpicMix Android application. The user's task was to compare weather conditions on two different ski hills, and also to obtain the emergency number for the skill hill Vail.Five heuristics were evaluated:

  1. ​User Control and Freedom
  2. Consistency and Standards
  3. Help and Documentation
  4. Visibility of System Status
  5. Aesthetic and Minimalist Design

User control and freedom
Score: 1/5

Consistency and standards
Score: 2/5

Help and documentation
Score: 1/5

Visibility of System Status
‍Score: /5

Aesthetic and minimalist design
‍Score: /5

the redesign

Screen designs: before and after

Based on our evaluation of the app's usability, we redesigned an improved set of screens taking into account the heuristic evaluation.

App homescreen

Before
After

Snow conditions screen

Before
After

Loading state

Before
After

Ski lift status screen

Before
After

Ski hills pop-up menu

Before
After

Ski hill cam

Before
After

Emergency numbers screen

Before
After